SPEAKING & TRAINING

Speaking & Training

Looking for a keynote speaker, a workshop for your team or a tailored training programme? Share the business context, intended audience and preferred format to start the conversation.

Practical training for leaders and teams, tailored to the organisation’s needs, sector and current challenges. Sessions can be delivered as executive briefings, workshops or scenario-based simulations.

START A CONVERSATION

Tanja Tatomirović speaking at Biznis priče 2026 — Biznis priče 2026

KEYNOTE SPEAKING

The Price of Saying Yes

Every yes has a cost. The question is whether we know what we are paying.

A keynote about boundaries, choices and the long-term cost of constant availability. It examines why being busy is not the same as making progress, how the pressure to remain useful shapes decisions, and what happens when saying yes becomes an automatic response rather than a conscious choice.

Key themes:

Boundaries, expectations and the cost of constant availability
Busyness versus meaningful progress
The pressure to remain useful and the risk of losing perspective
Ambition, choices and sustainable performance

Suitable for: leadership conferences, business events and professional development programmes.

Tanja Tatomirović – The Price of Saying Yes keynote — PHOTO: Dejan Ivanovic

We Don’t Choose the Best. We Choose the Visible.

Visibility may open the door. It does not prove competence.

This keynote examines how visibility and reputation influence decisions, and why a strong public profile is not necessarily evidence of the ability to deliver. It explores the gap between what is visible and what is real, and the criteria organizations use when choosing people, partners and leaders.

Key themes:

Visibility, reputation and perceived credibility
Competence versus perception
Familiarity versus reliability
The criteria behind organizational choices
The difference between a carefully presented image and demonstrated results

Suitable for: leadership and management conferences, and events focused on talent, reputation and decision-making.

COURSES & WORKSHOPS

01 COURSE / WORKSHOP

Crisis Communication: Reputation at Risk

Effective crisis communication begins before a crisis.

This programme focuses on preparation, clear responsibilities and a disciplined response when time, information and public trust are under pressure.

The programme covers:

Crisis plans, roles and response protocols
Risk mapping and preparation
First response and holding statements
Internal communication during uncertainty
Media and social media response
Reputation, trust and post-crisis recovery

The content can draw on real situations from sectors including petrochemicals, telecommunications, global IT and the public sector, adapted to the audience and engagement.

Suitable for: leadership teams, communications professionals, public institutions and organizations preparing for high-pressure situations.

YOU CAN ENGAGE SMART HEART – TANJA FOR AN IN-PERSON COURSE LASTING TWO HOURS OR LONGER, TAILORED TO YOUR NEEDS, OR EXPLORE A SHORT ONLINE COURSE HERE:

02 COURSE / WORKSHOP

Internal Communication

FOR MANAGEMENT

Internal Communication for Management: The Boss Is No Longer the Last Word

Internal communication is not simply the distribution of management messages. It depends on choosing the right channels, making responsibilities clear, listening to employees and responding to what the organization learns.

The programme covers:

Choosing channels for different messages and audiences
Communication during organizational change
Generational differences and communication preferences
Cooperation between management, HR and communications
Employee feedback and listening mechanisms
Communicating consistently and clearly during uncertainty

Suitable for: managers, HR teams and internal communications professionals.

YOU CAN ENGAGE SMART HEART – TANJA FOR AN IN-PERSON COURSE LASTING TWO HOURS OR LONGER, TAILORED TO YOUR NEEDS, OR EXPLORE A SHORT ONLINE COURSE HERE:

FOR EMPLOYEES

Internal Communication for Employees: Communication Is a Two-Way Street

Employees are not only recipients of messages. They also hold knowledge, questions, ideas and concerns that need a clear route into the organization. This programme focuses on practical ways to make communication more active and genuinely two-way.

The programme covers:

Choosing the right channel for the message
Asking questions and giving useful feedback
Meetings, Q&A sessions and Ask Me Anything formats
Sharing ideas, knowledge and concerns
Communication etiquette across email, Teams, chat, newsletters and meetings
The role of informal and face-to-face communication

Suitable for: employees, teams and organizations seeking more active participation and clearer information flow.

YOU CAN ENGAGE SMART HEART – TANJA FOR AN IN-PERSON COURSE LASTING TWO HOURS OR LONGER, TAILORED TO YOUR NEEDS, OR EXPLORE A SHORT ONLINE COURSE HERE:

03 COURSE / WORKSHOP

Onboarding Odyssey: The First Day and the Stories That Follow

Onboarding is more than equipment, system access and a list of links. It is how a new employee learns the job, understands expectations, finds the right people and begins to navigate the organization’s culture.

The programme covers:

The first day and setting clear expectations
The roles of managers, buddies and mentors
Unwritten rules and organizational culture
Remote and hybrid onboarding
Questions, feedback and support during the first months
Belonging and the practical experience of joining a team

Suitable for: HR professionals, managers and teams responsible for welcoming and integrating new employees.

YOU CAN ENGAGE SMART HEART – TANJA FOR AN IN-PERSON COURSE LASTING TWO HOURS OR LONGER, TAILORED TO YOUR NEEDS, OR EXPLORE A SHORT ONLINE COURSE HERE:

04 COURSE / WORKSHOP

Offboarding: The Person Leaves. What Stays?

Offboarding is not complete when the exit interview is over and the equipment has been returned. The real test is whether responsibilities, knowledge, relationships and access have been transferred safely and clearly.

The programme covers:

Open responsibilities, tasks and deadlines
Handover planning and documentation
Explicit and tacit knowledge transfer
Systems, data, permissions and access
Client relationships and continuity of work
Verification after departure, including a Day +1 scenario

Suitable for: managers, HR, IT, process owners and teams responsible for continuity.

Core principle: “If the solution is ‘call the person who left’, offboarding is not finished.”

YOU CAN ENGAGE SMART HEART – TANJA FOR AN IN-PERSON COURSE LASTING TWO HOURS OR LONGER, TAILORED TO YOUR NEEDS, OR EXPLORE A SHORT ONLINE COURSE HERE:

coming soon